Workplace Mediation

Employers are obligated under the Safety, Health and Welfare at Work Act 2005 to ensure a safe place of work., read more…

General Duties of Employer
8.—(1) Every employer shall ensure, so far as is reasonably practicable, the safety, health and welfare at work of his or her employees.

(2) Without prejudice to the generality of subsection (1), the employer’s duty extends, in particular, to the following:..

…(b) managing and conducting work activities in such a way as to prevent, so far as is reasonably practicable, any improper conduct or behaviour likely to put the safety, health or welfare at work of his or her employees at risk;

mii_approvedmediator2016Mediation is a process in which an impartial and independent third party facilitates communication and negotiation and promotes voluntary decision making by the parties to a dispute to assist them to reach a mutually acceptable solution.

First-Aide Safety, Health and Training Consultants provide such a mediation service which promotes the use and practice of quality mediation as a process of dispute resolution, below are some examples of types of mediation;

  1. Workplace Mediation
  2. Commercial & Civil Mediation
  3. Community Mediation
  4. Family Mediation
  5. Elder Mediation

How can mediation help?

First-Aide’s Managing Director, Tony McDonnell has trained in all aspects of conflict resolution and mediation techniques having acquired a diploma with the renowned Delma Sweeney and on-going training with Northside Mediation. We provide a service based on many years experience all in safe confidential surroundings which allows people in conflict, the greatest potential to to overcome differences, in particular workplace conflict such as alleged bullying and harassment.

Is Mediation Successful?

Mediation can be effective in that;

  • Mediation can be inexpensive compared to litigation, reputation,
  • Protection of privacy for all concerned,
  • Less adversarial,
  • Solutions  based on the participants themselves
  • Preservation of relationships,
  • Swift settlements.






By choosing a Mediators Institute of Ireland (MII) registered Mediator, you are assured of someone who has appropriate training and experience, who has met the rigid standards of Continuous Professional Development and bound by code of ethics and who is subject to independent regulation.


First-Aide Mediation Services is fully committed to the European Code of Conduct for Mediators